This guide shows you how to install your steam fireplace safely and correctly. You’ll ensure proper ventilation, choose the right power outlet, and avoid common installation mistakes.

Install it with proper ventilation and correct power

• Leave ventilation space: Keep at least 5 cm of ventilation space on all sides (left / right / back / top) to ensure smooth airflow and stable mist/flame performance.
• Use the right socket: Plug into a wall-mounted 220–240V grounded outlet.
• Do not place the outlet on the floor: Do not use a floor-level socket or leave the plug sitting on the floor.
• No heat insulation needed: This model produces cool mist (no heat), so heat insulation is not required.

If it doesn’t work

• Mist/flame looks weak or uneven: Re-check that you have 5 cm ventilation space on all sides. Poor airflow can affect the flame effect.
• No power / intermittent power: Confirm you’re using a 220–240V grounded wall outlet (not a floor socket) and the plug is firmly connected.
• Unit seems unstable or unsafe to place: Install the fireplace in a secure, supported cavity and keep the power connection accessible for quick unplugging if needed.